System operational
Maintenance
R195 Migration

Update @ 22:05 UTC - This is now complete. If you do not use our nameservers the new IP is - 23.106.253.219.

S436 Migration

Update @ 20:55 UTC - This is now complete. If you do not use our nameservers, the new IP is - 162.19.138.79.

R246 Migration

Update - This is now completed.

From 10am UTC on Friday August 5th we will be replacing the server R246. We will update this page as the migration progresses. If you do not use our nameservers the new IP you will need to set is: 23.106.66.209.

S376 Migration

Update @ 15:43 - This is now completed.

From 8am UTC on Saturday August 6th we will be replacing the server S376. We will update this page as the migration progresses. If you do not use our nameservers the new IP you will need to set is: 23.106.66.242.

S437 Mysql upgrade

Update @ 19:37 - This is now completed.

We will be updating Mysql on this server tonight at 18:00 UTC to address a resource usage issue.

Verygoodcloud Migrations

On Thursday August 11th we will be migrating these older servers to new all-nvme hardware. If you do not use our DNS, the new IP details are below:

  • Chicago: Old IPs 152.44.40.236 and 152.44.40.70. New IP: 15.204.163.199
  • London: Old IPs 94.237.57.236 and 94.237.57.23. New IP: 198.244.230.127
  • Singapore: Old IPs 94.237.79.108 and 94.237.79.162. New IP: 23.106.66.209

The migration times will be from 6am UTC for Chicago, from 1pm UTC for Singapore, and from 6pm UTC for London.

Past Incidents

3rd August 2022

Connectivity Issues with s558.bom7.mysecurecloudhost.com

We are currently investigating the issues with the the server. All services are affected by this - cPanel / Websites / Emails.

We will post updates as soon as possible.

  • We have identified the issue and have resolved it.

    All services should be back to normal.

  • 2nd August 2022

    Accessibility issues in lon7

    We are experiencing connectivity issues for servers in our lon7 data centre. This is affecting all services, including websites and emails.

    Update - this is now resolved and the root cause, which was related to datacentre power maintenance, is also corrected.

    1st August 2022

    Issue in lon7

    We are currently experiencing an issue that is affecting all of our servers hosted in our lon7 region. This is affecting all services, including websites and emails.

    We're working with our upstream provider to resolve this ASAP.

  • This has now been resolved