All systems are operational
Maintenance
R186.sgp3 Migration - Completed

On Friday January 8th at 9pm we will be migrating this server to new hardware as mentioned in our recent email.

Update @ 22:38 - All accounts are now copied to s305.sgp1.

R063 Migration - Completed

On Saturday January 16th at 8pm UTC we will be replacing the server 'R063' with a newer generation of servers running on Linode. These feature faster SSD storage, more CPU capacity and built-in DDoS filtering.

If you do not use our nameservers, or need to whitelist the server IP, please allow 172.105.252.145 and 172.105.47.134. To find the IP for a particular cPanel account please login and check the information column or contact our support team.

The new server name is: 's303.bom7'.

Update @01:45: The account copies are currently 80% complete.

Update @04:35: Two new IPs beginning 192.46 were having reachability issues -- this is now resolved.

S052 Upgrade - Completed

On Sunday January 17th at 10pm UTC we will be replacing the server 's052.lon3' with a newer generation of server.

If you do not use our nameservers, or need to whitelist the server IP, please use 35.178.31.45. The new server name is: 'r017.lon3'.

Update @ 00:06 - This is now completed

R262 Migration - Completed

On Wednesday January 20th at 00:30 UTC we will be replacing the server 'R262.las2'with a newer generation of server running on NVMe disks, providing us with the latest-generation hardware and the best possible performance.

If you do not use our nameservers, or need to whitelist the server, the new IP is 164.90.144.193 and the new server hostname is: s322.sfo1.mysecurecloudhost.com.

Update @ 02:16 - This is now complete

R144 Migration - Completed

On Wednesday January 20th at 01:00 UTC we will be replacing the server 'R144.sfo3' with a newer generation of server running on NVMe disks, providing us with the latest-generation hardware and the best possible performance.

If you do not use our nameservers, or need to whitelist the server, the new IP is 164.90.144.193 and the new server hostname is: s322.sfo1.mysecurecloudhost.com.

Update: This is now completed.

R197 Migration - Completed

On Wednesday January 20th at 10pm UTC we will be replacing the server 'R197' with a newer generation of server.

If you do not use our nameservers, or need to whitelist the server IP, the new IP is 139.162.200.189 and the new server name is 'r289.lon7'.

R011 Migration

On Friday January 22nd at 9pm UTC we will be replacing the server 'R011' with a newer generation of server.

If you do not use our nameservers, or need to whitelist the server IP, please use 139.162.200.189. The new server name is: 'R289.lon7'.

R191 Migration

On Friday January 22nd at 23:00 UTC we will be replacing the server 'R191' with a newer generation of server.

If you do not use our nameservers, or need to whitelist the server, the new IP is 139.162.197.216 and the new server hostname is: r248.lon7.

R289 reboot

The system R289 will be restarted at midnight tonight to fix some disk issues after the recent migrations. This should take 20 - 25 minutes to complete.

S011 Migration

On Saturday January 23rd at 9pm UTC we will be replacing the server 'S011' with a newer generation of server.

If you do not use our nameservers, or need to whitelist the server IP, please use 139.162.200.189. The new server name is: 'R289.lon7'.

S119 Migration

On Sunday January 24th at 9pm UTC we will be replacing the server 'S119.ams1' with a newer generation of server.

If you do not use our nameservers, or need to whitelist the server IP, please use 167.99.221.98. The new server name is: 's320.ams1'.

R125 Migration

On Sunday January 24th at 11pm UTC we will be replacing the server 'R125.ams2' with a newer generation of server.

If you do not use our nameservers, or need to whitelist the server IP, please use 167.99.221.98. The new server name is: 's320.ams1'.

Past Incidents