Client area - maintenance underway

Uptime Impact: 11 hours, 22 minutes, and 20 seconds
Resolved
Resolved

We've now finished the maintenance correctly. Thank you for the comprehension.

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Hernan R.
Identified

Scheduled maintenance is nearing completion, and user logins have been re-enabled. Please note that some areas of the client portal, including access to cPanel and password reset functionality, may still be experiencing intermittent issues. Our team is actively working to resolve these remaining items as quickly as possible.

If you require assistance, our support team is available and ready to help 24/7.

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Investigating

We will be performing emergency maintenance on the client area in 10 minutes to address ongoing performance issues. The maintenance window is expected to last approximately 15 minutes.

During this time, the client area will be temporarily unavailable.We apologize for the inconvenience and appreciate your understanding. Please feel free to contact our friendly customer support team, for any questions or support.

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Began at:

Affected components
  • Stablepoint Infrastructure
    • Shopping Cart
    • Billing Systems
    • My Account (User Portal)