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Hosting Performance Degradation s917.lon1.mysecurecloudhost.com

Resolved Sep 30, 2026 22:26 BST

Incident Updates

  • Resolved 18 hours ago · Oct 1, 2026 10:35 BST

    We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please reach out to us.

  • Recovering 1 day ago · Sep 30, 2026 23:40 BST

    We have identified the cause of the intermittent disruptions affecting services on s917.lon1.mysecurecloudhost.com, and the issue has now been resolved. Our infrastructure team will continue to monitor the server closely to ensure service stability. We appreciate your patience and understanding while we worked to resolve this issue.

  • Investigating 1 day ago · Sep 30, 2026 22:26 BST

    We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s917.lon1.mysecurecloudhost.com Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.