Hosting Performance Degradation - s15560.lon1.stableserver.net

Resolved
Resolved

We would like to give the final update that the fix is still in place and things have returned to normal levels. 
If you have any questions or need any assistance with your services, please reach out to us.

We would like to thank you for your patience during this time.

Avatar for Sam S
Sam S
Recovering

Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

If you are still experiencing any difficulties, please contact us for assistance.

Avatar for Dyane H
Dyane H
Investigating

We are experiencing some higher than usual load on some our servers which is causing intermittent disruptions. Due to this, customers who have hosting and website services might be experiencing connection issues. Our infrastructure team are investigating and we will provide updates on the situation as soon as possible.

Avatar for Dyane H
Dyane H
Began at: